Refund and Return Policy for Kurta Shalwar for Men – ShahFashion
At ShahFashion, we aim to provide a seamless shopping experience, ensuring that you are completely satisfied with your purchase of Kurta Shalwar for Men and Shalwar Kameez. However, we understand that there may be instances where you need to return or exchange an item. Below, you’ll find all the details of our Refund and Return Policy, designed to make the process as simple and straightforward as possible.
1. Return Eligibility for Kurta Shalwar for Men
We want you to be delighted with your purchase of Kurta Shalwar for Men and Shalwar Kameez. If for any reason you are not completely satisfied, we offer a return or exchange, subject to the following conditions:
- Timeframe: Returns must be requested within 14 days of receiving the product.
- Condition: The Kurta Shalwar for Men must be in its original, unused, and unwashed condition. Tags and packaging should also be intact for us to accept a return.
- Proof of Purchase: We will require proof of purchase (e.g., order confirmation, receipt, or order number) to process your return.
- Sale Items: Kurta Shalwar for Men or Shalwar Kameez purchased on sale or with discounts are not eligible for returns, unless the product is defective or incorrect.
2. How to Return Your Kurta Shalwar for Men
Returning your Kurta Shalwar for Men is easy. Simply follow these steps:
-
Contact Us:
Reach out to our customer support team at [Insert Email Address] or by phone at [Insert Phone Number] within 14 days of receiving your order. Include your order number and details of the product(s) you wish to return. -
Return Authorization:
Our team will issue a Return Authorization Number (RAN) for your return. This number must be included with your return package. -
Pack the Item:
Please carefully pack the Kurta Shalwar for Men in its original packaging, along with the Return Authorization Number. The product should be unused and in its original condition. -
Ship the Return:
Ship the returned item to the address provided by our customer service team. You are responsible for the return shipping costs unless the product was faulty or incorrect.
3. Refunds for Kurta Shalwar for Men
Once we receive your returned Kurta Shalwar for Men, our team will inspect the product. If it meets our return conditions, we will process a refund to your original payment method. Please note:
- Processing Time: Refunds are typically processed within 7-10 business days from the day we receive the returned product.
- Refund Method: The refund will be credited back to the original payment method used for the purchase (credit card, PayPal, etc.).
- Shipping Charges: Shipping costs are non-refundable unless the return is due to an error on our part (e.g., receiving a faulty or incorrect item).
4. Exchanges for Kurta Shalwar for Men
If you wish to exchange your Kurta Shalwar for Men for a different size, color, or style, we are happy to assist. To exchange an item, follow the same return process and let our customer service team know the details of the new item you’d like to receive. Please note:
- Price Difference: If the new item is of higher value, you will need to pay the price difference. If the item is of lower value, we will refund you the difference.
- Availability: Exchanges are subject to the availability of the requested item.
5. Damaged or Defective Kurta Shalwar for Men
If your Kurta Shalwar for Men arrives damaged or defective, please accept our sincere apologies. We strive to maintain the highest quality, but in case you receive a faulty item, we will offer a full refund or replacement.
- Return Shipping Costs Covered: If the return is due to a defect or damage, we will cover the return shipping costs.
- Immediate Notification: Please contact us immediately with photos of the issue and your order details to facilitate a smooth return or exchange process.
6. Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable:
- Custom-Made or Personalized Items: Any Kurta Shalwar for Men or Shalwar Kameez that has been customized or altered according to your specifications (e.g., embroidery, special measurements).
- Worn or Washed Items: Items that have been worn, washed, or altered in any way are non-returnable.
- Accessories & Underwear: For hygiene purposes, accessories and undergarments are non-returnable.
7. Customer Support
Our customer support team is here to help you with any questions or concerns about your return or exchange. If you need assistance, please contact us via:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (local time)
We are committed to making your shopping experience as easy and enjoyable as possible.
Final Thoughts
At ShahFashion, we are proud of the quality of our Kurta Shalwar for Men and Shalwar Kameez, and we want you to be completely satisfied with every purchase. Our refund and return policy ensures that you can shop with confidence, knowing that if something isn’t quite right, we’ve got you covered.
Thank you for choosing ShahFashion. We look forward to serving you with the best in traditional and modern Kurta Shalwar for Men and Shalwar Kameez!
