FAQ,S PAGE
❓ Frequently Asked Questions – ShahFashion.shop
Welcome to our FAQ section. Below you’ll find answers to common questions about our products, orders, shipping, and more. If you don’t find what you’re looking for, feel free to contact our support team.
🧵 Products & Fabric unstitched fabric
Q1: What type of clothing do you sell?
A: We specialize in unstitched men’s fabrics including kurta shalwar, shalwar kameez, soft cotton, and wash and wear. All fabrics are premium quality, suitable for tailoring to your size and style.
Q2: Are these stitched or unstitched suits?unstitched fabric
A: All our products are unstitched. This gives you the freedom to tailor the fabric as per your preferred design and measurements.
Q3: What is “wash and wear” fabric?unstitched men’s fabrics
A: Wash and wear fabric is a type of easy-care fabric that requires minimal ironing and maintains its shape after washing. It’s ideal for daily and office wear.
Q4: Is the cotton fabric 100% pure?
A: Yes, our soft cotton fabrics are made with 100% pure cotton, offering comfort, breathability, and a smooth finish.
📦 Orders & Shipping
Q5: How can I place an order?
A: Simply visit shahfashion.shop, browse your desired fabric, add it to the cart, and proceed to checkout. You’ll receive confirmation via email or SMS.
Q6: Do you offer cash on delivery?
A: Yes, Cash on Delivery (COD) is available across Pakistan.
Q7: How long does shipping take?
A: Orders are typically delivered within 3 to 5 business days depending on your location.
Q8: Do you ship internationally?
A: Currently, we ship only within Pakistan. International shipping will be announced soon.
🔄 Returns & Exchanges
Q9: Can I return or exchange a product?
A: Yes, if the product is defective, damaged, or incorrect, you can return it within 3 days of delivery. The fabric must be unused and in its original condition.
Q10: How do I request a return?
A: Contact our customer service via WhatsApp or email with your order number and issue details. Our team will guide you through the return process.
🧾 Payments & Billing
Q11: What payment methods are accepted?
A: We accept Cash on Delivery (COD) and online bank transfers. Card payments will be available soon.
Q12: Will I receive an invoice for my order?
A: Yes, every order comes with a digital invoice sent to your registered email.
📢 Promotions & Stock
Q13: Do you offer any discounts?
A: Yes, we run seasonal sales and promotional offers. Subscribe to our newsletter or follow us on social media for updates.
Q14: What if the fabric I want is out of stock?
A: You can click the “Notify Me” button on the product page, and we’ll let you know as soon as it’s restocked.
📞 Contact & Support
Q15: How can I contact customer support?
A: You can reach us via:
- WhatsApp: [03236293944]
- Email: support@shahfashion.shop
- Or through the Contact Us page on our website.
